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Discussion Questions
1. What are your expectations when you buy a product or service?
2. Why do corporations treat us the way they do?
3. Do corporations intentionally mislead consumers?
4. When corporations mislead, does it help consumerists if the corporations are penalized?
5. Is the author [of this book] odd?
6. Is the author spiritually defective?
7. Has a corporation abused you lately?
8. Did this book give you a plan of action for a product or service that recently let you down?
9. Is there an official you can contact? How will you measure results?
10. If more consumers were to adopt the author’s approach, what would happen?
(Questions from the book—Appendix D, "Book Club Action," pages 209-213. Charts and tools to use are included.)